Care Manager Assistant Job Near Syracuse, NY

Become a Care Manager Assistant for the leading senior care management company in the Syracuse, NY area and surrounding communities.

Care Manager Assistant

Flexible Schedule, Potential for Advancement

Reflections Management and Care is seeking a Care Manager Assistant to support our team in providing top-tier care management services in the Syracuse surrounding area. As a leading senior care company, we are dedicated to improving the lives of seniors and individuals facing health challenges through comprehensive care management services. Our expertise encompasses providing quality care solutions that support our clients, their families, and the broader community by emphasizing competency, compassion, responsiveness, and professionalism.

Our Culture

At Reflections Management and Care, we are committed to delivering exceptional care with meticulous attention to detail. Our team is composed of professionals highly skilled in their fields, dedicated to lifelong learning, and eager to embrace new perspectives. We aim to assist families in navigating the complexities of care, ensuring their loved ones receive the highest quality of life possible. As a Care Manager Assistant, you will be an integral part of this support system, helping to uphold our values of competency, compassion, and responsiveness.

Job Description

Are you passionate about making a tangible difference in the lives of older adults and their families? Do you excel in a role that requires a blend of empathy, expertise, and proactive problem-solving to enhance the quality of life for those under your care?

The Care Manager Assistant is essential in facilitating the daily operations of our care management services. This role involves various responsibilities, from administrative tasks to direct client engagement, ensuring seamless service delivery and adherence to care plans. Your contribution will be crucial in enhancing our clients’ well-being and supporting our Care Managers.

What a Typical Day Will Look Like:

  • Perform remote and onsite administrative tasks, including client/staff communication, client information processing, and data entry.
  • Support the well-being of clients through regular visits, counseling, and implementation of care plans.
  • Assist in coordinating care and health-related services, as well as accompany clients to medical appointments to foster effective communication and follow-through.
  • Serve as an advocate for clients with healthcare providers and maintain ongoing communication with family members.
  • Participate in counseling families and arranging necessary in-home services or senior housing options.
  • Manage client documentation, paperwork, and financial matters, including applications for benefits.
  • Provide support during emergency situations and safeguard clients from potential exploitation and abuse.
  • Be part of a rotating on-call system to ensure continuous client support.

Position Goals:

  • To provide comprehensive support to Care Managers by effectively managing administrative tasks and client care activities.
  • To ensure seamless coordination of services that contribute to the clients’ quality of life.
  • To uphold our commitment to compassionate and responsive care for every client we serve.

Performance Indicators:

  • The effectiveness and efficiency in administrative functions and client care coordination.
  • Positive feedback from clients, families, and Care Managers regarding support provided.
  • Successful management of on-call duties and emergency interventions.


  • Minimum three (3) years of related experience in a medical office, health agency setting, or similar role with demonstrated computer competency.
  • Access to reliable transportation and the ability to drive as needed for client-related tasks.


  • Flexible scheduling to support work-life balance.
  • Paid credentialing upon approval, fostering professional development.
  • Opportunities for career advancement within a dynamic care management company.

To Apply:

This position is currently filled. However, our team is continuously growing, and we are always looking for talented individuals who can contribute to our mission. Please send your cover letter and resume to for future consideration.

wave gold bottom